Terms & Conditions
Last Updated: October 2025
Apache Caravans (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information when you interact with us:
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Name, address, phone number, and email address
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Vehicle or caravan preferences and purchase details
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Payment or billing information (when applicable)
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Information submitted through our website forms or email
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Technical information such as IP address, browser type, and website usage data
2. How We Collect Information
We collect information directly from you when you:
Submit an enquiry through our website or contact form
Call, email, or visit us in person
Subscribe to updates or promotions
Purchase or request information about our products or services
We may also collect limited information automatically through cookies or analytics tools to improve our website performance and user experience.
3. Use of Information
We use your information to:
Respond to enquiries and provide customer support
Process transactions and deliver products
Improve our products, services, and website functionality
Send you updates, promotions, or news (if you have opted in)
Comply with legal or regulatory requirements
4. Disclosure of Information
We do not sell or rent personal information.
Your information may be shared only with:
Service providers and contractors assisting in our operations (e.g. website hosting, payment processing)
Legal or regulatory authorities if required by law
All third-party partners are required to handle your data in compliance with Australian privacy standards.
5. Data Security
We take reasonable steps to protect your personal information against misuse, loss, unauthorised access, or disclosure.
While we use secure systems, please note that no online transmission is completely risk-free.
6. Access and Correction
You have the right to access and update your personal information held by us.
To make a request, please contact us using the details below.
7. Cookies and Analytics
Our website may use cookies to enhance your browsing experience.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.
8. Links to Other Websites
Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your information, please contact us at:
Apache Caravans
3/59 Lathams Rd, Carrum Downs VIC 3201
Phone: 1300 272 243
Email: info@apachecaravans.com.au
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.