Terms & Conditions

Last Updated: October 2025

 

Apache Caravans (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Name, address, phone number, and email address

  • Vehicle or caravan preferences and purchase details

  • Payment or billing information (when applicable)

  • Information submitted through our website forms or email

  • Technical information such as IP address, browser type, and website usage data

2. How We Collect Information

We collect information directly from you when you:

  • Submit an enquiry through our website or contact form

  • Call, email, or visit us in person

  • Subscribe to updates or promotions

  • Purchase or request information about our products or services

We may also collect limited information automatically through cookies or analytics tools to improve our website performance and user experience.

3. Use of Information

We use your information to:

  • Respond to enquiries and provide customer support

  • Process transactions and deliver products

  • Improve our products, services, and website functionality

  • Send you updates, promotions, or news (if you have opted in)

  • Comply with legal or regulatory requirements

4. Disclosure of Information

We do not sell or rent personal information.
Your information may be shared only with:

 

  • Service providers and contractors assisting in our operations (e.g. website hosting, payment processing)

  • Legal or regulatory authorities if required by law

All third-party partners are required to handle your data in compliance with Australian privacy standards.

5. Data Security

We take reasonable steps to protect your personal information against misuse, loss, unauthorised access, or disclosure.
While we use secure systems, please note that no online transmission is completely risk-free.

 

6. Access and Correction

You have the right to access and update your personal information held by us.
To make a request, please contact us using the details below.

 

7. Cookies and Analytics

Our website may use cookies to enhance your browsing experience.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.

 

8. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your information, please contact us at:

Apache Caravans
3/59 Lathams Rd, Carrum Downs VIC 3201
Phone: 1300 272 243
Email: info@apachecaravans.com.au


10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

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